Last updated
14 June 2024
Introduction
Welcome to The Cat Craze. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or use our services.
Who we are
Our website address is https://thecatcraze.co.nz.
Information We Collect
We may collect the following types of personal data:
– Contact Information: Name, email address, phone number, and shipping address
– Payment Information: Credit card details or other payment information.
– Account Information: Username and password for your account on our website.
– Order Information: Products purchased, order number, and purchase history.
– Technical Data: IP address, browser type, operating system, and browsing history on our site.
– Marketing Data: Preferences in receiving marketing communications from us.
How We Use Your Information
We use your personal data for the following purposes:
– Order Processing: To process and deliver your orders, manage payments, and communicate with you about your orders.
– Account Management: To create and manage your account on our website.
– Customer Service: To respond to your inquiries, provide support, and resolve issues.
– Marketing: To send you promotional offers, newsletters, and updates if you have opted in to receive them.
– Site Improvement: To analyze site usage, improve our website, and enhance user experience.
– Legal Compliance: To comply with legal obligations and protect our rights.
Sharing Your Information
We do not sell your personal data to third parties. We may share your information with:
– Service Providers: Third-party vendors who provide services such as payment processing, shipping, and email marketing.
– Legal Authorities: If required by law or to protect our rights and safety.
– Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand site usage, and provide relevant advertising.
Your Rights
You have the following rights regarding your personal data:
– Access: Request access to your personal data.
– Correction: Request correction of inaccurate or incomplete data.
– Deletion: Request deletion of your personal data.
– Objection: Object to the processing of your data for direct marketing purposes.
– Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at info@thecatcraze.co.nz.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
The Cat Craze
Ashburton, Canterbury
Email: info@thecatcraze.co.za
Phone: +64 (0)21 076 7116