At The Cat Craze, we strive to provide an excellent, reliable shipping service to ensure your cat-themed products arrive promptly and safely.
Processing and Shipping
– Processing Time: All orders are processed and shipped out on the next business day.
– Shipping Method: Orders are sent directly from Ashburton via New Zealand Couriers.
– Shipping Costs: Shipping costs are a flat rate nationwide, depending on the size of your order. Simply enter your delivery address during checkout, and the shipping cost will be displayed.
| Size (mm) | North Island Shipping | South Island Shipping |
| 260 x 190 | $7.00 | $7.00 |
| 325 x 235 | $11.00 | $11.00 |
| 390 x 280 | $13.00 | $13.00 |
| 415 x 360 | $15.00 | $15.00 |
Tracking and Delivery
– Delivery Times: For urban deliveries allow 1 – 3 business days, and for rural deliveries allow 3 – 5 business days.
– Tracking Information: All shipping services include tracking information. After your order has been successfully placed, you will receive a confirmation email. Once your order has been shipped, you will receive a second email containing your tracking information. Please allow up to 24 hours for your tracking information to be updated. Click here to track your parcel with New Zealand Couriers.
– Delivery Area: Shipping is only available nationwide in New Zealand.
We are committed to ensuring your satisfaction with our shipping service. If you have any questions or concerns about your order, please do not hesitate to contact us at info@thecatcraze.co.nz.
Thank you for shopping at The Cat Craze!